Privacy Policy

Welcome to the Favstore (hereinafter referred to as “Favstore,” “the Company,” or “we”). We are committed to respecting and protecting your personal data. This Privacy Policy explains how Favstore collects, uses, discloses, processes, and safeguards your personal information when you use our services.

Please read this policy carefully to understand how your data is managed. This policy may be updated from time to time, so we encourage you to check it regularly. Favstore complies with all applicable data protection laws and regulations in the handling of your personal data.

1. How Favstore Collects Your Personal Data?

Favstore may collect your personal data from different parts of our website in various ways. If you do not agree with the terms outlined in this policy, you should immediately stop using our services and refrain from accessing Favstore’s website.

Providing your personal data to us is voluntary, except in cases where we mark certain information as “mandatory.” If you choose not to provide such information or withdraw your consent for us to use your personal data for specified purposes, we may be unable to fulfill your requests, deliver the appropriate service, or allow your participation in certain activities.

Account Registration

When you register on the Favstore website or make a purchase, you become a member of the Favstore Club and agree to the terms of this Privacy Policy. We may request personal data such as your full name, email address, mailing address, phone number, and in some cases, your child’s gender and date of birth. This information helps us deliver services tailored to your needs. If you consent, we may also use this information for direct marketing purposes (see Section 4).

Online Activities and Surveys

When you participate in Favstore activities like promotions, sweepstakes, contests, or surveys, we may ask for your personal data to notify winners and deliver prizes. With your permission, we may also use this information for marketing purposes.

Website Browsing

Favstore may record your IP address, access times, browser type, and clickstream behavior to help analyze website traffic and enhance the user experience. This data is not used to identify individual users and is kept confidential.

Advertisements and External Links

Our website may include links to partner sites. If you choose to visit these websites, any personal data you provide will no longer be subject to this Privacy Policy, and Favstore is not responsible for any resulting risks.

Other Interactions

When you contact our customer service team through our “Contact Us” section, we may store the contents of your correspondence to improve our service. Additionally, we may invite you to participate in internal surveys to enhance our website and service experience.

2. Sharing Your Personal Data with Third Parties

Favstore may share your personal data with trusted third-party service providers for specific purposes outlined in Section 4, such as order fulfillment, campaign management, and market research. However, we do not share your data with third parties for their own marketing purposes without your explicit consent.

If any services are co-hosted with advertising partners or external organizations, and data collection is required beyond what Favstore or its service providers need, we will notify you in advance. You can then choose whether to proceed.

3. How Favstore Uses Cookies

Cookies are small text files stored on your device to help Favstore deliver a more personalized user experience. You can configure your browser to reject cookies, although doing so may limit some website features.

Favstore uses cookies to:

Recognize and Verify Your Identity:

Cookies help Favstore recognize and verify your identity, allowing us to retrieve your information more efficiently and provide you with improved, personalized services based on your preferences.

Estimate Visitor Numbers and Usage Frequency:

Each browser that accesses Favstore is assigned a unique cookie. This enables us to estimate the number of visitors, distinguish between registered and unregistered users, measure repeated visits, and better understand user interests and behavioral patterns. This data helps us evaluate overall website traffic and make informed improvements to our services.

Track Participation in Promotions and Sweepstakes:

When you engage in promotional events or sweepstakes hosted by Favstore, cookies may be used to track your progress and participation. The data stored in the cookies allows us to manage entries, monitor engagement, and ensure a smooth promotional experience.

Analyze Browsing Behavior:

Cookies allow us to monitor which web pages you visit and how often. By analyzing this browsing data, we can identify user habits and improve your overall experience on the Favstore website. This helps us present you—and other users—with more relevant, customized content and promotions.

Deliver Targeted Advertising:

Favstore may use cookies to statistically analyze the personal data collected and share generalized insights with advertisers. This helps ensure that the advertisements you see are aligned with your interests and preferences. However, Favstore does not share any original personal data collected through cookies with third parties.

4. How Favstore Uses Your Personal Data

Favstore uses your personal data for purposes including:

a) Development, marketing, and delivery of our products and services
b) Processing and fulfillment of orders
c) Sending newsletters and promotional materials (with your consent)
d) Managing and updating user accounts
e) Enhancing website operations and user experience
f) Customizing content based on browsing habits
g) Conducting internal analysis and research

Marketing and Promotions

We may use your name and contact details to notify you of new products, services, and special offers. This will only be done with your consent.

Favstore is part of the Health Group. With your permission, we may also send marketing messages from affiliated companies within the group.

You can opt out of receiving marketing communications at any time and free of charge by adjusting your account settings.

Credit Card Transactions

All credit card transactions on Favstore are securely processed through authorized banking institutions. We encrypt all personal and payment information during transmission and ensure only authorized personnel have access to such data. Once your transaction is complete, credit card information is deleted from our system.

Safeguarding Your Personal Data

Please keep your account credentials confidential and secure. If you are using a shared or public device, always close the browser window after accessing your account to prevent unauthorized access.

Although Favstore applies commercially reasonable measures to protect your data. However, no data transmission over the internet is 100% secure, so you should also take precautions when sharing your information online. By using our website, you acknowledge and accept this risk.

Right to Access and Modify Personal Data

You have the right to access/correct the personal data we hold about you. If you need to access or correct your personal data, or to inquire about our policies and practices regarding personal data, please contact our Privacy Officer: Email: support@favstore.com