FAQs

If you have questions about our products or topics not yet covered, you may find the answers below.

About Our Products

Each of Favstore’s products includes an expiration date on every product label. For best results, store them in a cool, dry place and use before the date shown.

We always ensure that all products shipped have plenty of time left on their shelf life. Please note that we do not guarantee potency after this date.

If you happen to purchase a product that’s already expired, we recommend contacting the retailer where it was bought. We understand how frustrating this can be and appreciate your understanding.

Always follow the suggested dosage printed on the label. If you have any concerns or special health conditions, it’s best to consult your healthcare provider before use.

Our products are generally well-tolerated. However, reactions can vary from person to person. We recommend consulting your healthcare provider before starting any new supplement.

We recommend using each product as directed on the label. If you have trouble swallowing pills, many of our supplements are also available in easy-to-take gummies or chewable forms.

Due to high demand, some Favstore products may occasionally be reformulated or updated with new packaging. You might notice slight changes in appearance, size, or packaging (like the bottle or cap), but rest assured—the same high quality and care go into every product. Always check the label for ingredient details and allergen information, which are clearly marked.

About Shipping & Delivery

Yes, we ship worldwide! Delivery times and shipping fees vary depending on your location. Orders typically ship within 1–2 weeks.

Once your order ships, we’ll send you a confirmation email with a tracking number. Besides, you can easily track your order by visiting our Track Order page. You’ll instantly see the latest updates on your shipment status.

About Orders & Refunds

If your order hasn’t shipped yet, we’ll do our best to modify or cancel it. Please contact our support team as soon as possible.

We offer a 60-day money-back guarantee. If you’re not satisfied with your product, simply reach out to our customer service team with your order number and reason for the return or exchange. And then we’ll guide you through the process.